Booking & Rental Policy
Problems During Your Stay
If there is a problem with the property, the renter must contact Wimberley Getaways immediately so that the problem can be corrected. Wimberley Getaways will make every effort to correct the problem in a reasonable amount of time. Any unforeseen issues can occur, and your understanding of this is appreciated. If a renter contacts Wimberley Getaways after their stay to report an issue, no compensation will be considered since we were not given the opportunity to correct it.
Smoking
Smoking of any kind is not permitted inside any of our rental properties. Smoking outside is OK if all cigarette butts and debris are cleaned up completely before time of checkout. If cigarette butts or debris are left at the property, you will be subject to an additional cleaning fee.
Hot Tub and Swimming Pools
Before entering the Hot Tub, please shower to remove any body oils and lotions as they will leave a ring. If a ring is left in the hot tub a $25 fee will be charged to the card on file. Showering will not remove any type of self-tanning lotions including spa applied spray-on tanning (see Property Damage section). There are times when hot tubs and pools are temporarily closed for cleaning, maintenance, and repairs. We appreciate your patience during these times. Use of any water form is AT YOUR OWN RISK, including but not limited to pools, hot tubs, or creeks. Injuries Renters assume all risk of any injury to themselves and or their guests. Renters and their guests agree to hold the property owner and Wimberley Getaways harmless for all injuries incurred while on Wimberley Getaways premises, regardless of the extent of injuries sustained.
Lost and Found
Wimberley Getaways is not responsible for the loss of money, jewelry, or valuables of any kind. If you feel that you may have left an item behind, please call us. A $15 trip charge for one of our associates to go to the property and search for the items. If the item is found, we will ship it to you via UPS at your cost. All items not called about within one week will be donated locally.
Conditions and Use of Property
The property is provided in as-is condition. Renter/Guest acknowledges the use of amenities such as hot tubs, pools, decks, and sauna can be potentially dangerous and involve potential risk if improperly used, particularly with regards to children and such use is at the renter/guest’s OWN RISK. Renter/Guest shall use the property for residential purposes only and in a careful manner to prevent any damage or loss to the property and always keep the property in clean and sanitary conditions.
Renter/Guests shall refrain from loud noise and shall not disturb, in danger, or inconvenience neighbors, nor shall renters/guests use the property for any immoral, offensive, or unlawful purposes, nor violate any law, association rules, or ordinances, nor commit waste or nuisances on or about the property.
Default
If the renter/guest should fail to comply with the conditions and obligations of this agreement, breaking of rules or damage to property will result in charges to the card on file. Management reserves the right to remove renters/guests from the property as well as their belongings. And ask that the renter/guest leave the property in good order and free of damage. No refunds shall be made.
RELEASE AND INDEMNIFICATION AGREEMENT – VISITORS / RENTERS/GUESTS In consideration of being granted permission to visit, use and enjoy, Wimberley Getaways properties (“Facility”) a facility owned in whole or in part by Mystic Hill LLC (“Owner”), and as a precondition of my visiting, using and/or enjoying said Facility, to the fullest extent permitted under the law, I hereby unconditionally agree to release, indemnify and hold harmless Owner, its agents, and employees, from and against any and all claims, demands, causes of action, damages, and liability of any kind including attorney’s fees, resulting from or related to my visiting, use and/or enjoyment of the Facility, other than claims arising from gross negligence or intentional misconduct. Furthermore, I agree to reimburse the Owner for any and all expenses it may incur deriving from or related in any way to claims arising from my visiting, using, and/or enjoying said Facility, other than claims arising from gross negligence or intentional misconduct. I understand and acknowledge that my visit, use, and enjoyment of the Facility and my participation in activities while visiting expose me to dangerous conditions, risks, and hazards. By signing this document, I further acknowledge that I have been sufficiently warned of and am sufficiently familiar with said dangerous conditions, risks, and hazards, and hereby affirm that I accept and assume full and complete responsibility for any and all such dangers, risks, property rules, booking/stay policies and hazards. FOR THE CONSIDERATION EXPRESSED HEREREIN, I HEREBY FURTHER AGREE TO UNCONDITIONALLY RELEASE, INDEMNIFY AND HOLD HARMLESS THE OWNER, ITS AGENTS AND EMPLOYEES, AGAINST ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES AND LIABILITY OF ANY KIND, INCLUDING THOSE THAT ARISE FROM OR RESULT FROM ANY REAL OR ALLEDGED NEGLIGENT ACTS OR OMMISSIONS OF THE OWNER, ITS AGENTS OR EMPLOYEES.